oxygen welding - SLW-01

Could you accept my order if I'm an end user and only need small quantity?

I'm sorry, but we are large wholesaler and don't do retail business.

2. How about the procedure for order?

Generally speaking, the procedure is usually as follows:-

Send us enquiry by either email or fax, and we will make you detailed offer.

After everything is confirmed, we will send you a Pro forma invoice in which our bank

information is included.

We will arrange production after receipt of 30% deposit. (50% deposit of mould cost)

We make shipment and you pay the balance after produciton finishes,

Full set of original shipping documents will be sent to you by courier after we receive final

payment,

Then you can take delivery based on these documents at your port.

3. Could you send me printed catalogue?

I am sorry, but we don't have printed catalogue,

because our main distribution channel is via Internet, only few customers need printed

catalogue,

Also, we always develop new products very quickly, it's unworkable to update printed

catalogue again and again,

Please browsehttp://www.sylue.comto find the products information.

It's better for you to bookmark our website and visit it regularly to keep yourself informed of

new products.

4. How can I get prices?

Send us your enquiry by either email or fax, we will make you offer soon.

Also, let me know the destination port so that we can advise you shipping cost accordingly.

5. What's your minimum order quantity?

Normally, minimum order quantity is 10000pcs.

6. Can I order some samples before placing batch order and how do you ship them?

Small sample order is acceptable, subject to our final confirmation.

Also, you're kindly requested to pay extra handling cost per small order.

Normally, we can send the samples to you by courier or by air

7. How can I pay for my order?

Payment term for mould cost is 50% deposit by T/T in advance, the balance by T/T when

samples are confirmed and before batch order production.

Optional payment terms for batch order is as follows,

1) 30% deposit by T/T to start production, 70% by T/T before shipment.

*We give 0.5% discount on FOB total amount for this payment term.

2) 30% deposit by T/T to start production, 70% in 7 days by T/T against the copy of Bill of

lading.

*We do not accept nominated shipping forwarder for this payment term.

In this case, we must use our own forwarder to arrange shipment.

3)100% payment in advance to start production,

*We give 1% discount on FOB total amount for this payment term.

"T/T" means telegraphic transfer, the same as a bank wire transfer.

8. Can I pay by L/C?

Our payment term is usually T/T in the case order is not so big.

L/C is rather too complicated to carry out and it's time costly.

Both of us would be heavily charged by bank too.

If you insist on L/C, we agree.

but your order amount should be more than US$50000.

9. How long does it take to deliver your goods?

Normally, we will effect shipment within 45 days after receipt of 30% deposit.

Transit time depends on your destination port.

10. How to arrange shipping insurance?

We can arrange shipping insurance for you.

11. How will I know when my goods will arrive?

You will be informed of the departure time and ETA (Estimated Time of Arrival) upon we send

goods out. You can also trace the container or parcel on Internet.

12. What are the documents you provide for clear through customs?

Normally, full original shipping documents based on FOB or CFR includes Bill of lading, Invoice

and Packing list,

and extra insurance policy will be provided based on CIF.

Packing declaration, inspection report and other special documents are also available on

demand.

13. How do I handle customs?

Customs can be handled for you by the local clearing agent for some nominal fees which you

have to fix up or else you can do the customs clearing yourself with ease by filling in the

suitable forms and paying the necessary inspection charges.

For details, please inquire with your local customs office or local import broker.

14. Will the goods be delivered to my warehouse after shipping?
In the case of sea shipping, we can only deliver the goods to your destination seaport or other transportation terminal place, not door to door,
It's you who should arrange the inland transit from terminal place to your warehouse.
In the case of small samples delivered by courier, the samples will be given to your hand.